Pottery Barn - 2000 South Randall Road, Algonquin

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Reviews about Pottery Barn

• K Riaz
  ★ ☆ ☆ ☆ ☆
  Awful service from Amber, I am so disappointed with the service at this store. I had signed up for an event and Amber didn't seem to have a clue on what I was asking for. Trying to get help from the staff here is pointless. Every employee seems to walk around like they have something stuck up their head. And the diversity of employees is non-existent. Not sure what the woman who claims that there is 'rainbow of people' here is referring to. Won't be signing up for an event here. Funny how I'm not the only one to complaint about the same employee on the same day.
• Yours Truly1
  ★ ★ ★ ★ ★
  Edit: it might be a better idea to speak with the store manager instead of hiding behind a post and getting friends to complain on here. Slanderous.
  
  I was in the store during the previous reviewers visit on google, right behind her actually. The reason I checked Google was because she stated she was going to do a review.
  
  1. This store has a diverse team of a variety of races whom I have worked with and had do my design services or Help me pick out furniture.
  2. The store was busy, and the time that Amber was at the register helping the person, she was indeed making small talk while she was dealing with what seemed like a complicated transaction.
  3. People need to just chill the eff out. If a store is busy, be patient and wait. This is a first world problem here. Jeeeeezus.
  4. For this one problem customer, really, you are posting about race. This store has a Hispanic manager, men, women, multiple sexualities, and a rainbow of races there. That is one thing I love about shopping here!
  
  My husband and I love this store and the people who work there, and will not let someone play a race card because they wanted to cut in front of other people. I was patient, waited and was treated respectfully, as always.

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